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Would you please replace the departure date（ ）the 28th, sir?A:of B:for C:with D:to 答案: with
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Here is the key（ ）Room 908 and your room cards. Please take care of them.
A:for
B:of
C:in
D:to
答案: to
A British suite（ ）May 26th to May 29th.Am I correct, Mr. Bellow?
A:to
B:on
C:from
D:with
答案: from
The（ ）room is a room with one large bed for two persons.
A:double
B:twin
C:suite
D:single
答案: double
Would you please replace the departure date（ ）the 28th, sir?
A:of
B:for
C:with
D:to
答案: with
Mr. Bellow, I am the bellman. Let me（ ）the baggage for you.
A:carry
B:take
C:bring
D:take away
答案: carry
Please take this elevator to the ninth floor. The（ ）will meet you there.
A:chamber maid
B:waiter
C:houseman
D:floor attendant
答案: floor attendant
May I（ ）your name, sir?
A:have
B:take
C:had
D:get
答案: have
（ ）the second turning on the left and then ask again.
A:Step
B:Take
C:Leave
D:Walk
答案: Take
Please hold（ ）and I’ll have a check.
A:in
B:on
C:with
D:up
答案: on
Sorry to have kept you（ ）, but Mr. Drake is not in right now.
A:waiting
B:to wait
C:waited
D:wait
答案: waiting
We need not to reserve a room in advance when we have a trip in the busy seasons.
A:对
B:错
答案: 错
The Front Office staff should have a neat and smart appearance.
A:错
B:对
答案: 对
A no-show guest is a guest who made a reservation but didn′t come to our hotel.
A:对
B:错
答案: 对
We usually greet the guests before doing service for them.
A:错
B:对
答案: 对
A knowledge of languages is not necessary to the Front Office staff.
A:对
B:错
答案: 对
A collect call should be paid by one who makes the call.
A:错
B:对
答案: 错
The guest’s extension number is confidential in hotel.
A:对
B:错
答案: 对
It will not leave a good impression if the operator is not well trained and polite.
A:错
B:对
答案: 对
The Front Office is not only the hotel’s shop window, but also its nerve center.
A:错
B:对
答案: 对
The guests can not use the American Express Card in China’s hotels.
A:对
B:错
答案: 错
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