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There should always be an attachment at the end of a business memo.
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The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.
A culture
B communication
C ethnocentrism
D sender
答案 ethnocentrism
The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.
A intercultural communication
B culture
C business communication
D feedback
答案 culture
A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.
A ethnocentrism
B noise
C communication
D horizontal communication
答案 noise
The communication is within business and administration, aiming at a common objective and profits for both the individuals and organizations.
A lateral communication
B ethnocentrism
C business communication
D intercultural communication
答案 business communication
The communication at the same level in an organization.
A horizontal communication
B ethnocentrism
C business communication
D lateral communication
答案 horizontal communication
When culture is contrasted with nature, it can be defined as “ life way of a population” in its broad sense, meaning what characterizes the particular way of life of a population.
A 对
B 错
答案 错
Culture is all men’s medium; there is no aspect of human life that is not touched and altered by culture.
A 对
B 错
答案 对
The culture shown in an onion consists of two levels; a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.
A 对
B 错
答案 错
Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.
A 对
B 错
答案 对
In the global village, neighbors communicate free of troubles and difficulties.
A 对
B 错
答案 错
With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture would fail.
A 对
B 错
答案 错
A good mastery of grammar of one language can guarantee a successful communication.
A 对
B 错
答案 错
Long before writing was developed,we learned to speak first.
A 对
B 错
答案 对
There should always be an attachment at the end of a business memo.
A 对
B 错
答案 错
A recommendation report is to recommend something to others.
A 对
B 错
答案 错
Which is not verbal communication?
A Chat with your leaders and colleagues
B Discuss an issue in a group
C Greeting with a smile
D Leave a message
答案 Greeting with a smile
____ refers to anything that distorts the message the source encodes.
A Noise
B Message
C Source
D Context
答案 Noise
It is a universal truth that language is by culture and in turn it __ culture.
A influenced, reflects
B displayed, influences
C determined, reflects
D shaped, influences
答案 influenced, reflects
Why should we take notes during a business call?
A Listen attentively
B Serves as a record to take follow-up action
C Report on the call to someone else
D Reflect on the call
答案 Listen attentively,Serves as a record to take follow-up action,Report on the call to someone else
How can you identify your audience in preparing a business presentation?
A Age
B Appearance
C Interest
D Occupation
答案 Age,Interest,Occupation
Before making a business call, what kind of questions can you reflect?
A Do you need to report to your boss?
B Do you need to get information?
C Do you want to sell something, or convince the person of an idea?
D Do you need to ask for the person’s help or support?
答案 Do you need to get information?,Do you want to sell something, or convince the person of an idea?,Do you need to ask for the person’s help or support?
Nonverbal behavior reflects the speaker’s subconciousness.
A 对
B 错
答案 对
Depending on the culture,a smile can indicate joy and amusement, it can also indicate embarrassment.
A 对
B 错
答案 对
Posture is the position in which you hold your body when standing or sitting.
A 对
B 错
答案 对
Intimate distance is most common when friends, old classmates, acquaintances and relativestalk.
A 对
B 错
答案 错
People in __ cultures usually view silence as lack of communication and are generally ____ with it.
A low context uncomfortable
B high context uncomfortable
C low context comfortable
D high context comfortable
答案 low context uncomfortable
Which of the following countries uses high-context language?
A Canada
B Germany
C Japan
D United States
答案 Japan
The function of nonverbal signs is sometimes indispensible. For example, placing your index finger to your lips as an alternative to saying “Please calm down so that I can speak” is a case of ____.
A complementing
B repeating
C contradicting
D substituting
答案 substituting
Which statements are correct about nonverbalcommunication?
A Nonverbal behavior is easily controlled
B A smile sometimes doesn’t mean a sincere smile
C Nonverbal behavior accounts for much of the meaning we derive from conversation.
D Nonverbal communication is more than the complement of verbal communication.
答案 A smile sometimes doesn’t mean a sincere smileNonverbal behavior accounts for much of the meaning we derive from conversation.Nonverbal communication is more than the complement of verbal communication.
How does nonverbal behavior control the pace or flow of communication?
A Be silent
B Gesture of stopping
C Clap hands
D Raise voice
答案 Be silent#Gesture of stopping#Clap hands#Raise voice
Which of the countries belong to individualistic culture?
A Italy
B America
C France
D Greece
答案 Italy#America#France
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