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实用酒店英语（山东联盟） 2024智慧树满分答案
第一章 单元测试
1、单选题：
Here is the key（ ）Room 908 and your room cards. Please take care of them.
A:for
B:of
C:in
D:to
答案: to
2、单选题：
A British suite（ ）May 26th to May 29th.Am I correct, Mr. Bellow?
A:to
B:on
C:from
D:with
答案: from
3、单选题：
The（ ）room is a room with one large bed for two persons.
A:double
B:twin
C:suite
D:single
答案: double
4、单选题：
Would you please replace the departure date（ ）the 28th, sir?
A:of
B:for
C:with
D:to
答案: with
5、单选题：
Mr. Bellow, I am the bellman. Let me（ ）the baggage for you.
A:carry
B:take
C:bring
D:take away
答案: carry
6、单选题：
Please take this elevator to the ninth floor. The（ ）will meet you there.
A:chamber maid
B:waiter
C:houseman
D:floor attendant
答案: floor attendant
7、单选题：
May I（ ）your name, sir?
A:have
B:take
C:had
D:get
答案: have
8、单选题：
（ ）the second turning on the left and then ask again.
A:Step
B:Take
C:Leave
D:Walk
答案: Take
9、单选题：
Please hold（ ）and I’ll have a check.
A:in
B:on
C:with
D:up
答案: on
10、单选题：
Sorry to have kept you（ ）, but Mr. Drake is not in right now.
A:waiting
B:to wait
C:waited
D:wait
答案: waiting
11、判断题：
We need not to reserve a room in advance when we have a trip in the busy seasons.
A:对
B:错
答案: 错
12、判断题：
The Front Office staff should have a neat and smart appearance.
A:错
B:对
答案: 对
13、判断题：
A no-show guest is a guest who made a reservation but didn′t come to our hotel.
A:对
B:错
答案: 对
14、判断题：
We usually greet the guests before doing service for them.
A:错
B:对
答案: 对
15、判断题：
A knowledge of languages is not necessary to the Front Office staff.
A:对
B:错
答案: 对
16、判断题：
A collect call should be paid by one who makes the call.
A:错
B:对
答案: 错
17、判断题：
The guest’s extension number is confidential in hotel.
A:对
B:错
答案: 对
18、判断题：
It will not leave a good impression if the operator is not well trained and polite.
A:错
B:对
答案: 对
19、判断题：
The Front Office is not only the hotel’s shop window, but also its nerve center.
A:错
B:对
答案: 对
20、判断题：
The guests can not use the American Express Card in China’s hotels.
A:对
B:错
答案: 错
第二章 单元测试
1、单选题：
The floor attendant steps forward（ ）the guests.
A:welcoming
B:to welcoming
C:welcome
D:to welcome
答案: to welcome
2、单选题：
Mr. Bellow, how do you（ ）this room?
A:like of
B:like
C:think
D:think of
答案: like
3、单选题：
We would like to（ ）a nap after lunch.
A:take
B:have
C:make
D:wake
答案: take
4、单选题：
We always try to have rooms made up early（ ）request.
A:in
B:with
C:on
D:about
答案: on
5、单选题：
Pardon, madam. I’m afraid I didn’t（ ）you.
A:listen
B:follow
C:catch
D:know
答案: follow
6、单选题：
（ ）such a case, the hotel should certainly pay for it.
A:On
B:About
C:In
D:At
答案: In
7、单选题：
We（ ）50% more for express service, but it only takes 3 hours.
A:pay
B:charge
C:have
D:cost
答案: charge
8、单选题：
It is very（ ）of you to wake me up on time.
A:consider
B:considerable
C:considerate
D:considerating
答案: considerate
9、单选题：
The room（ ）is the same as that of Room 908.
A:ratio
B:charge
C:price
D:rate
答案: rate
10、单选题：
This room is very quiet. I hope I will have a（ ）sleep this evening.
A:noise
B:voice
C:sound
D:noisy
答案: sound
11、判断题：
Hotel guests can keep his visitors overnight if there is a vacant bed in his room.
A:对
B:错
答案: 错
12、判断题：
The normal voltage in China is 220V.
A:对
B:错
答案: 对
13、判断题：
The room attendant should change linens when making up the room for the guests.
A:错
B:对
答案: 对
14、判断题：
The room attendant should replace the toilet needs when cleaning the guest room.
A:错
B:对
答案: 对
15、判断题：
A check-out room is where the guests are checked.
A:对
B:错
答案: 错
16、判断题：
Express laundry service charges more.
A:错
B:对
答案: 对
17、判断题：
The hotel is not responsible for any damage in laundry.
A:对
B:错
答案: 错
18、判断题：
Looking after the baby for the guest is part of housekeeping work.
A:对
B:错
答案: 对
19、判断题：
It is important that complaints should be followed up.
A:错
B:对
答案: 对
20、判断题：
The room attendant of the hotel should know how to vacuum the carpet.
A:对
B:错
答案: 对
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