An organisation should compare its sales from a product or service in a specified market to the sales earned by the ent

 Which is not belong to tactical management?

A: profit
B: production
C: control
D: reducing cost
答案:  control

 Which is not the guidelines to optimum number of milestones and degree of formality?

A: Diversity
B: Linkages
C: Criticality
D: Control
答案:  Control

 Which is belong to ‘What gets measured, get done’?

A: Decision making
B: Planning
C: Control
D: Mission statement
答案:  Mission statement

 An organisation should compare its sales from a product or service in a specified market to the sales earned by the entity with the largest market share, not the total sales in the market as a whole.

A:对
B:错
答案: 对

 Benchmarking is more useful for innovating rather than helping firms ‘catch up’.

A:错
B:对
答案: 错

 Which is not the element of mission?

A: Purpose
B: Strategy
C: Control
D: Values and Culture
答案:  Control

 Which is not the type of corporate objectives?

A: environmental
B: Public sector
C: Commercial
D: General
答案:  environmental

What are the ‘measures’ of whether or not those CSFs are being achieved? 

A: Objectives
B: CSFs
C: KPIs
D: mission
答案:  KPIs

What indicates responsiveness of the business operating system as a whole? 

A: Flexibility
B:Customer satisfaction
C: Productivity
D: Quality
答案:  Flexibility

 A vision is oriented towards the future, to give a sense of direction to the organisation.

A:错
B:对
答案: 对